With Salesforce Commerce Cloud you get a faster time-to-market. The platform helps manufacturers, distributors and retailers with the speed, agility and innovation required to compete in the new retail reality – both online and offline. It supports personalized marketing, efficient campaign management and B2B commerce via Salesforce Lightning, which makes it easy to tailor offers and buyer journeys. Commerce Cloud makes it possible to run multiple brands and markets from the same infrastructure with local languages and processes.

Salesforce Marketing Cloud is one of the most powerful marketing automation systems on the market. The platform gives you endless possibilities to personalize your content – across channels. Automate your marketing with Automation Studio and Journey Builder, which provide precise segmentation and full control over customer journeys. Gain valuable insights with Einstein AI, which can predict churn and optimize send times so messages hit the mark. Work across channels – email, SMS, landing pages, apps, push and POS – and create a cohesive customer experience. With customized reports and dashboards you get an overview and can make data-driven decisions that lift performance and efficiency.

With Sales Cloud, you get the necessary features to manage work tasks from any location. By using standard products, you can manage relationships with both existing customers and new potential ones. This area is now further optimized with the integration of Slack into the product suite. You can always access documents and folders regardless of time and location. If you don't have your computer at hand, there is also a mobile solution that acts as a portable workstation. In Sales Cloud, data is organized in a simple interface, where managing contacts, lead capture, to-do lists, appointment prioritization, and cross-functional collaboration makes it easier to showcase successes and increases the win rate! In other words, the sales team is equipped with the tools to sell more.

We build solutions on Agentforce Service (formerly known as Salesforce Service Cloud). We help your support team manage the different channels in customer service through a user-friendly help desk, where you can tailor the company's unique service processes so they are adapted to your target audiences. With Agentforce Service you can deliver seamless support across any sales channel and take advantage of powerful AI tools so routine tasks are handled automatically.

With an Order Management System (OMS) from Salesforce, you get control of order data and will be able to support the entire customer journey with data from other Salesforce systems that integrate natively with each other. With Salesforce OMS, your different systems (Commerce, Service, Inventory, etc.) can be connected to provide a consolidated view of data. This makes it easier for you to deliver customer service that sets the benchmark for modern e-commerce.